Routing
Automatic assignment of enquiries to the right team based on brand and product
Routing Rules
Rules applied to every incoming enquiry
ATCAB7 enquiries today
Cable Glands & Accessories
→Dept: ATCAB Sales Team
SEALTON5 enquiries today
Valves & Fittings
→Dept: Sealton Sales Team
ATFIT3 enquiries today
Brass Fittings & Components
→Dept: ATFIT Sales Team
MULTI2 enquiries today
Multi-Brand Enquiries
→Dept: Export Manager
Team Workload
Current active enquiries per team
ATCAB Sales Team— 12 active
avg response: 3.4 minSealton Sales Team— 8 active
avg response: 3.8 minATFIT Sales Team— 5 active
avg response: 5.1 minExport Manager— 3 active
avg response: 4.6 minRecently Routed
Last 5 enquiries assigned by the router
| Time Routed | Buyer | Brand | Product | Routed To | Response Time |
|---|---|---|---|---|---|
| 4 min ago | Rashid Al-Mansoori | ATCAB | A2 Series | ATCAB Sales Team | 3.1 min |
| 28 min ago | Thomas Mueller | ATCAB | IP68 Metric | ATCAB Sales Team | 4.8 min |
| 1 hr ago | Robert Tan | SEALTON | Check Valve | Sealton Sales Team | 2.9 min |
| 3 hrs ago | Kirti Doshi | SEALTON | Mini Ball + Control | Export Manager | 5.2 min |
| Yesterday | Mehul Shah | ATFIT | Compression Fittings | ATFIT Sales Team | 6.1 min |